Review triggers allow for proactive reviews based on material changes to a company.
Triggers are setup through a “no-code” setup found under “Team features” in Strise. These are accessible to managers only, and will affect the entire team.
Triggers set here will add a company to review when the given conditions are fulfilled.
Changes to Triggers are updated on a daily basis. Users should therefore expect to see the results of any changes the following day.
Example of a trigger without additional filters.
Triggers with filters
Some triggers can have additional levels of detail. This offers users a greater level of granulation. The “new flag” trigger can as an example be specified further, allowing a specific flag to add a company to review.
Example of a trigger with additional filters.
Triggers with more than one condition
Adding a condition to a trigger adds another level of granularity to the rule-set. A condition is essentially adding another requirement to the trigger, and they can be customized in the same way.
This example ruleset will trigger a new KYC check on high-risk customers after 4 months.
Conditions within a Trigger can also be moved around. This does not affect the
requirements for a Trigger being fulfilled, but can make them easier to understand.
Activating a Trigger
All conditions for a specific trigger must be fulfilled, but not all triggers. Conditions within a trigger is therefore “and”, whilst between multiple triggers it is “or”.
Only one of “Trigger 1” and “Trigger 2” would need to be fulfilled to trigger a new review. However, any conditions in “Trigger 1” would need to be fulfilled for that specific trigger to lead to a new review.
When a company is added to review based on a trigger, the user that was assigned to the company originally will be notified in Strise. The notification will detail which company has been added to review by which trigger.
Example of a triggered review notification.
The company’s status will change to “in qualification”, but the assignee will remain the same.
The review will be at the top of review, but the review card will be collapsed - indicating that it has been looked at before. The bottom of the review card will display a “Added by a review trigger” to further emphasise why a company is in review.
Example of companies added to review by a trigger in its collapsed state